BDO Credit Card Activation Guide: Online, SMS, and Hotline Methods
Finally got your BDO credit card? Congratulations! 🎉 But before you start shopping or booking flights, there’s one important step you must do first — activate your BDO credit card.
For first-time credit card users, activation might seem confusing, but don’t worry — this guide will walk you through everything you need to know about activating your BDO credit card using three easy methods: online, via SMS, and through the BDO hotline.
We’ll also cover common activation issues, pro tips for first-time users, and how to avoid unnecessary fees.
What Is a Credit Card and Why Activation Matters
A credit card allows you to borrow money from BDO up to a certain limit, which you can use for shopping, bills, and online purchases. But before using it, BDO requires you to activate the card for security purposes — ensuring that you, not someone else, received it.
Example:
Imagine BDO sends you a card with a ₱30,000 credit limit. If you don’t activate it, you can’t use it for purchases, bills, or online transactions.
Activation also:
- âś… Verifies that you received the card
- âś… Protects you from unauthorized use
- âś… Ensures your card is ready for shopping, bills, and cash advances
BDO Credit Card Activation Requirements
Before starting the activation process, make sure you have the following:
- Your new BDO credit card
- Your registered mobile number (must match BDO’s records)
- Your Date of Birth (DOB)
- Your BDO Online Banking account (optional but recommended)
How to Activate Your BDO Credit Card
There are three official ways to activate your BDO credit card:
Method 1: Activate via BDO Online Banking (Fastest & Most Convenient)
If you already have a BDO Online Banking account, this is the easiest method.
Steps:
- Go to BDO Online Banking and log in.
- Click “My Accounts” on the dashboard.
- Select your credit card.
- Click “Activate Card” and follow the on-screen instructions.
- You’ll receive a confirmation message once activated.
Pro Tip: If you don’t have an online banking account yet, register first. It’ll make managing your card much easier.
Method 2: Activate via SMS (Best for Mobile Users)
BDO also allows activation through a simple SMS text.
Steps:
- Open your phone’s Messages app.
- Type the following format:
ACTIVATE <space> BDOCC <space> Last 4 digits of your card - Send it to 225678.
- Wait for the confirmation message from BDO.
Example:
If your card number ends in 1234, send:
ACTIVATE BDOCC 1234
Method 3: Activate via BDO Hotline (Best for First-Timers)
If you prefer talking to a representative, you can call BDO’s Customer Contact Center.
Steps:
- Call (+632) 8631-8000.
- Choose the option for Credit Card Activation.
- Provide your card details, date of birth, and personal information.
- Wait for the confirmation message or email from BDO.
How to Check If Your BDO Credit Card Is Activated
Once you’ve completed activation, confirm your card status:
- Via Online Banking/App → Check if your card shows an “Active” status.
- Via SMS → BDO will send you a confirmation text.
- By Calling the Hotline → Ask the agent to verify activation.
Pro Tips for First-Time Credit Card Users
If this is your first-ever credit card, keep these tips in mind:
- Set your PIN immediately → You’ll need this for cash withdrawals and some in-store transactions.
- Track your spending → Your card limit isn’t your cash; treat it like borrowed money.
- Always pay on time → Avoid late fees and interest charges.
- Start with small purchases → Build your credit history slowly and safely.
Use the Credit Card Cost Calculator
Want to know how much you’ll pay in interest if you don’t settle your full balance?
Use this free tool: Credit Card Cost Calculator.
This calculator helps you:
- Estimate monthly payments
- See how interest builds up if you only pay the minimum
- Plan your budget wisely
Common Activation Issues and How to Fix Them
| Problem | Possible Cause | Solution |
|---|---|---|
| SMS activation failed | Wrong format or wrong mobile number | Resend with correct format and make sure your number matches BDO’s records |
| Cannot activate online | No online banking account yet | Register first at BDO Online Banking |
| Hotline takes too long | High call volume | Try early morning or late evening |
| Card still inactive after steps | BDO system delay | Wait 24 hours or call the hotline |
| Wrong date of birth entered | Information mismatch | Contact BDO to update your records |
TL;DR — Quick Summary
- You must activate your BDO credit card before you can use it.
- There are three activation methods:
- Online Banking (fastest)
- SMS (convenient)
- Hotline (best for first-timers)
- Always confirm your card status after activation.
- Use the Credit Card Cost Calculator to manage your budget wisely.
Frequently Asked Questions (FAQs)
1. How long does BDO credit card activation take?
Usually within minutes, but in rare cases, it can take up to 24 hours.
2. Can I activate my card even if I haven’t created a BDO Online Banking account?
Yes! You can activate via SMS or hotline without an online account.
3. Do I need to set a PIN during activation?
Not immediately, but it’s recommended if you’ll use your card for cash withdrawals.
4. What happens if I don’t activate my card?
Your card will remain inactive and cannot be used for purchases or bills.
5. I lost my credit card before activating it. What should I do?
Call BDO immediately at (+632) 8888-0000 to block the card and request a replacement.






