BDO Credit Card Application Tracker: How to Monitor Your Approval Progress
Applying for a BDO credit card can be exciting, but waiting for updates can also be stressful — especially if you’re unsure how to track your application status. Whether you applied online, in a branch, or through a promo, knowing how to monitor your approval progress helps you avoid delays and unnecessary confusion.
In this complete guide, we’ll teach you how to use the BDO Credit Card Application Tracker, what each application status means, common issues that can cause delays, and practical tips to improve your chances of approval.
Why Tracking Your BDO Credit Card Application Matters
If you’re a first-time credit card applicant, understanding your application progress is important because:
- It reduces uncertainty — you’ll know if your application is still pending, approved, or needs additional documents.
- It helps you act faster if there’s a problem, like missing requirements.
- It avoids delays caused by incorrect information or incomplete applications.
With BDO’s application tracking methods, you can stay updated anytime.
How to Check Your BDO Credit Card Application Status
There are several ways to monitor your application progress depending on how you applied.
1. Use the BDO Credit Card Application Tracker Online 🌐 (Fastest Method)
BDO provides an online tracker where you can check your application status in just a few clicks.
Steps:
- Go to the BDO Credit Card Application Tracker page.
- Enter your reference number and registered mobile number.
- Click Submit to view your status.
Possible Status Results:
- ✅ Approved – Your card is ready for release or delivery.
- 🕒 Pending – Your application is still being processed.
- ❌ Declined – You didn’t meet the minimum requirements.
- ⚠️ No Record Found – Your details aren’t in the system yet or there was a mismatch.
2. Check via BDO Customer Service Hotline 📞
If you applied without receiving a reference number, calling BDO is the best alternative.
Steps:
- Dial (02) 8631-8000 (Metro Manila) or 1-800-10-631-8000 (Domestic Toll-Free).
- Select Credit Card Services from the menu.
- Provide your details for verification:
- Full name
- Date of birth
- Mobile number
- Approximate date of application
💡 Pro Tip: Keep your valid ID nearby in case they need to confirm additional information.
3. Send an Email Inquiry 📧
If you prefer a written record of your request, you can send an email to callcenter@bdo.com.ph.
What to Include in Your Email:
- Full name
- Date of birth
- Mobile number
- Date of application
- Application reference number (if available)
Use this subject line for faster response:
“BDO Credit Card Application Status Inquiry”
Expect a response within 3–5 business days.
4. Visit the BDO Branch Where You Applied 🏦
If you submitted your application in person, you can also visit the same branch for a status update.
Bring the following:
- Valid government-issued ID
- Your reference number (if available)
- Proof of submitted documents
Understanding BDO Credit Card Application Statuses
| Application Status | What It Means | What You Should Do |
|---|---|---|
| Approved ✅ | Your application was successful | Wait for delivery or pick up at the branch |
| Pending / Processing 🕒 | Still under review | Check again after 3–5 working days |
| For Completion 📄 | Missing or incorrect documents | Submit the required documents immediately |
| Declined ❌ | You didn’t meet the qualifications | Try reapplying after 6 months |
| No Record Found ⚠️ | Application not yet encoded or mismatch in details | Wait a few days or call BDO hotline |
How Long Does It Take for BDO to Approve a Credit Card?
For most applications:
- Online Applications: 5–7 banking days
- Branch Applications: 7–10 banking days
- Promo or Special Offers: Up to 14 banking days
If your application takes longer than two weeks, contact BDO for an update.
Common Reasons for Delays in BDO Credit Card Approval
- Incomplete or Incorrect Documents
- Missing IDs, income proofs, or incorrect personal details.
- Verification Issues
- BDO cannot reach you or your employer for confirmation.
- Credit History Problems
- Existing unpaid loans, overdue cards, or insufficient credit score.
- High Application Volume
- During promos or peak seasons, processing can take longer.
Use the BDO Credit Card Cost Calculator 🧮
While waiting for approval, plan your budget better using the Credit Card Cost Calculator.
This tool helps you:
- Estimate monthly payments
- Understand interest charges
- Manage your expenses more effectively
Pro Tips to Improve Your BDO Credit Card Approval Chances
- ✅ Double-check all information before submitting your application
- ✅ Submit complete and updated documents
- ✅ Maintain a good credit score by paying bills on time
- ✅ Apply for a card that matches your income level
- ✅ Keep your reference number safe for easier tracking
TL;DR — Quick Summary
- Use the BDO Credit Card Application Tracker online to monitor your status.
- If you don’t have a reference number, call, email, or visit a BDO branch.
- Approval usually takes 5–10 banking days.
- Use the Credit Card Cost Calculator to plan your expenses.
- Always double-check your details to avoid delays.
Frequently Asked Questions (FAQs)
1. How do I track my BDO credit card application status?
You can track it online using the BDO Credit Card Application Tracker, by calling the hotline, sending an email, or visiting a branch.
2. Can I track my application without a reference number?
Yes. Call the BDO hotline or visit your branch for manual verification.
3. How long does BDO take to approve a credit card?
Usually 5–10 banking days, but it can take longer during promos or peak periods.
4. What does “No Record Found” mean?
It means your application hasn’t been encoded yet or there’s a mismatch in your details. Wait a few days or call BDO for confirmation.
5. What’s the fastest way to know my credit card status?
Using the BDO online tracker or calling the hotline gives you the quickest results.






