Setting Up E-Statements for Your UnionBank Credit Card
Save time, go paperless, and manage your credit card smarter with UnionBank E-Statements.
💡 Introduction
Gone are the days when you needed to wait for a printed bill in the mail to know your credit card balance.
With UnionBank’s E-Statement service, you can now receive your monthly credit card statements directly in your email — faster, safer, and more convenient.
For first-time credit card users, this feature is one of the simplest yet most powerful tools you can use. It helps you track your spending, avoid missed payments, and even reduce paper waste — all in just a few taps.
In this blog, you’ll learn:
- What an E-Statement is
- How to activate it in the UnionBank App
- Its benefits and security features
- Common issues and how to fix them
- Plus, a smart tool — the Credit Card Cost Calculator — to help you manage your credit card payments efficiently.
📘 What Is an E-Statement?
An E-Statement (electronic statement) is a digital version of your monthly credit card bill. Instead of receiving paper statements through postal mail, UnionBank sends your statement directly to your registered email address.
It contains the same information as your printed bill:
- Statement date and due date
- Minimum amount due and total balance
- Transaction list (purchases, fees, payments)
- Interest charges (if any)
💬 Real-Life Example
Let’s say you shop online and pay with your UnionBank credit card. At the end of the month, instead of waiting for a mailman to deliver your bill, UnionBank sends a PDF statement to your email. You can open it anytime — even while on the go.
📱 How to Set Up UnionBank E-Statements (Step-by-Step)
Setting up your E-Statement only takes a few minutes. Here’s how you can do it easily using the UnionBank App or UnionBank Online:
🔹 Option 1: Through the UnionBank App
- Open the UnionBank App and log in using your credentials.
- Tap on your Credit Card Account.
- Go to “Settings” or “Manage” tab.
- Tap “E-Statement Enrollment”.
- Review your registered email address — make sure it’s active.
- Tick the box to opt in for E-Statements.
- Tap “Confirm” or “Submit”.
✅ That’s it! You’ll receive a confirmation email once your E-Statement is activated.
🔹 Option 2: Through UnionBank Online (Web Browser)
- Visit UnionBank Online and log in.
- Click your Credit Card under “My Accounts.”
- Go to Preferences → E-Statement Enrollment.
- Select “Send my statements via email.”
- Verify and confirm your email address.
- Click Save Changes.
Your next billing cycle will automatically be sent to your email inbox.
📩 What to Expect After Activation
Once enrolled:
- You’ll receive your monthly statement as a secure PDF attached to an email.
- The sender’s address usually appears as: UnionBank@unionbankph.com
- You may need to enter a password to open the PDF.
- Usually, it’s your date of birth in MMDDYYYY format or your card’s last 4 digits.
- You can download or print the E-Statement anytime for record-keeping.
🧮 Smart Tip: Calculate Your Monthly Costs Easily
Before paying your credit card bill, it helps to estimate your monthly interest and total payment — especially if you’re not paying the full amount.
Use the free Credit Card Cost Calculator to:
- See how much you’ll pay in interest
- Plan your payments to avoid charges
- Understand how your outstanding balance affects your total cost
It’s a simple yet effective tool to stay on top of your finances and avoid debt traps.
🌱 Why Switch to E-Statements?
✅ 1. Faster and More Convenient
No more waiting for your bill to arrive by mail. You’ll get your E-Statement as soon as it’s generated — helping you pay on time.
✅ 2. Eco-Friendly Choice
Each digital statement saves paper, ink, and delivery energy — a small change with a big environmental impact.
✅ 3. Safe and Secure
UnionBank encrypts your E-Statement, so only you can open it.
You’ll also avoid the risk of lost or stolen paper bills.
✅ 4. Easy Access Anytime
Need to check last month’s expenses? Just open your inbox and search “UnionBank Statement.” You can even store them in cloud folders for quick access.
✅ 5. Better Financial Awareness
E-Statements make it easier to track your spending habits, identify recurring charges, and budget accordingly.
⚙️ Troubleshooting Common E-Statement Issues
Even with digital tools, you might encounter small hiccups. Here’s how to fix them easily:
❌ 1. Didn’t Receive Your E-Statement?
Possible causes:
- The email went to your Spam or Promotions folder.
- Your email inbox is full.
- Your registered email address is outdated.
Fix:
- Check all folders, including spam.
- Add “UnionBank@unionbankph.com” to your contacts.
- Update your email in the UnionBank App under “Profile Settings.”
❌ 2. Can’t Open the PDF File
Your E-Statement is password-protected for security. Try using:
- Your date of birth (MMDDYYYY), or
- Your credit card’s last four digits.
If you still can’t open it, request a resend through UnionBank customer service.
❌ 3. Receiving Both Paper and E-Statements
This may happen during your first billing cycle after enrollment.
It’s normal — your paperless setting takes effect on the next statement.
🧭 Managing Your Credit Better with E-Statements
Having an E-Statement isn’t just about convenience — it’s a financial awareness tool. Here’s how you can make the most of it:
📊 1. Review Your Transactions Regularly
Go through each purchase. Check if all charges are correct and report any unauthorized transactions immediately.
📅 2. Mark Your Due Dates
Use reminders or mobile alarms so you never miss payments. Timely payments improve your credit score and maintain your good standing.
📈 3. Track Your Spending Pattern
E-Statements give you a clear monthly summary.
You’ll see which expenses (food, travel, subscriptions) take up most of your budget — helping you adjust habits.
💬 Example:
If your E-Statement shows frequent online shopping, you can set a personal rule — e.g., “No more than ₱3,000 a month on e-commerce.”
💸 How E-Statements Help You Build a Good Credit Record
Using E-Statements regularly helps you:
- Stay organized — digital copies are easy to archive.
- Pay on time — no more missed paper bills.
- Keep your credit utilization in check.
- Detect fraud early through timely updates.
All of these contribute to a stronger credit reputation, making it easier to apply for higher credit limits or even loans later on.
💡 Expert Tip: Combine E-Statements with Budget Tools
To maximize your credit card’s benefits:
- Use the UnionBank App to monitor your available credit in real time.
- Use the Credit Card Cost Calculator to simulate payments and avoid surprises.
- Pay your full amount due whenever possible to skip interest charges.
With these tools, you’ll not only manage your card better — you’ll also develop healthy credit habits for life.
🧾 Real-Life Example: Maria’s E-Statement Journey
Maria, a first-time UnionBank credit cardholder, used to wait for paper bills. One month, she missed a due date because her statement arrived late — and got charged interest.
After switching to E-Statements:
- She started receiving her bills instantly.
- She scheduled her payments automatically.
- She avoided penalties and kept track of her monthly expenses better.
Now, Maria even uses the Credit Card Cost Calculator to plan how much she can afford each month.
Her credit score improved — and she feels more confident managing her finances.
📋 TL;DR (Too Long; Didn’t Read)
- E-Statements let you receive your UnionBank credit card bills by email instead of paper.
- You can activate it easily via the UnionBank App or website.
- It’s secure, convenient, eco-friendly, and helps you pay on time.
- Use the Credit Card Cost Calculator to plan your payments.
- Always check your inbox, verify your email, and keep digital copies for easy tracking.
🙋 Frequently Asked Questions (FAQs)
1. What is a UnionBank E-Statement?
It’s a digital copy of your monthly credit card bill, sent to your registered email instead of being printed and mailed.
2. Is the E-Statement secure?
Yes. It’s password-protected and encrypted to ensure only you can access your billing details.
3. How often will I receive my E-Statement?
You’ll receive one every month, usually on the same date your paper bill used to arrive.
4. Can I still switch back to paper statements?
Yes. You can opt out anytime through the UnionBank App or by contacting customer service.
5. What if I change my email address?
Update your email in the UnionBank App under “Profile Settings” to continue receiving your E-Statements.
🏁 Final Thoughts
Switching to E-Statements is one of the simplest ways to take charge of your UnionBank credit card management.
It’s convenient, eco-friendly, and keeps you informed — perfect for both new and experienced cardholders.
Remember: financial awareness starts with knowing where your money goes.
Activate your E-Statements today, review them monthly, and use the Credit Card Cost Calculator to stay ahead of your payments.
Because when you manage your credit card wisely, you’re not just saving paper — you’re building your financial confidence. 💳💪






