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SSS Maternity Application and Claims - FAQs

Where to Email SSS Maternity Benefits?

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Emailing your SSS maternity benefit requirements is an alternative method that allows you to submit your documents without visiting a branch. While the My.SSS Portal and SSS Mobile App are the preferred options for online submissions, email submission is typically reserved for specific cases or during technical difficulties.

1. When Should You Email SSS?

You may email your SSS maternity benefit requirements if:

  • You are advised by SSS due to issues with the online portal.
  • You are filing from abroad or in a location with limited access to an SSS branch.
  • SSS explicitly instructs you to submit documents via email for verification or follow-up purposes.

2. Official SSS Email Address

The official email address to submit maternity benefits-related documents is:
member_relations@sss.gov.ph

However, it’s always a good idea to double-check with your local SSS branch or their official website to ensure you’re using the correct email for your specific case.

3. How to Email Your Documents

Step-by-Step Process:

  1. Prepare Your Documents:
    • Scan or take clear photos of all required documents, including:
      • SSS Maternity Notification Form or Maternity Benefit Application Form.
      • Medical certificate or ultrasound report (for notification).
      • Child’s birth certificate (for claiming benefits).
      • Valid IDs (for identity verification).
    • Save the files in PDF or JPEG format and ensure they are under the size limit specified by SSS.
  2. Compose Your Email:
    • Use the subject line: “SSS Maternity Benefits Submission – [Your Full Name]”.
    • Write a clear and concise message, including:
      • Your Full Name.
      • Your SSS Number.
      • The purpose of your email (e.g., maternity notification or benefit application).
      • Contact details (phone number and email address).
  3. Attach Your Documents:
    • Double-check that all required files are attached and named appropriately (e.g., “SSS Form.pdf” or “Birth Certificate.jpg”).
  4. Send the Email:
  5. Follow Up:
    • Wait for a confirmation email from SSS acknowledging receipt of your documents. If you don’t receive a response within a week, follow up with SSS through their hotline or other contact channels.

4. Tips for a Smooth Email Submission

  • Keep It Clear: Ensure all attachments are legible and meet SSS requirements.
  • Check Your Email Regularly: SSS may reply with additional instructions or requests for missing documents.
  • Be Patient: Email submissions may take time to process, depending on SSS’s workload.

Maximize Your Benefits

Want to estimate your SSS maternity benefits? Use our SSS Maternity Benefit Calculator: SSS Maternity Benefit Calculator. This tool helps you plan better by giving you an estimate based on your contributions and salary.

Emailing your SSS maternity benefit documents is a helpful alternative, especially in situations where online portals or branch visits aren’t feasible. Follow the steps above to ensure your application is processed smoothly.




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